180 days return
Right to cancel
You have the right to cancel the purchase of a good without having to give a reason at any time within 180 days, beginning on the day after you receive the goods.
You must notify us of your cancellation in writing or in another durable medium to our contact address.You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
You will not have any right to cancel a purchase for the supply of any of the following goods:
- for the supply of goods made to your specifications or clearly personalised
- used products
return addresses are available in the following countries: USA, United Kingdom, France, Germany, Italy, Spain
Please notify customer service about your cancellation claim through email and you will receive a return label via e-mail. The refund will be transferred to your account depending on the payment method you chose for your purchase within 5 days upon the arrival of the products at our offices.
Replacement of goods - exchange service:
If you are not satisfied with your purchase, you may claim a replacement. There are various choices so for further information please contact us.