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Welcome to our online store! globaldogshop.com and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

General Information

These Webshop Terms and Conditions apply to all customers and by placing an order on this Site you agree to and accept them. Your use of this site is also governed by the Site Terms and Conditions (www.globaldogshop.com).

The products placed on the Site are constantly available and operating with an existing stock. All incoming orders will be served from this stock. Should in any case the product you order not be available on stock, we will notify you about the expected date of delivery.

Registration

No registration is needed for ordering through globaldogshop.com. For any purchase without registration we ask you to provide us your billing address and address for dispatch. We treat all personal information as private and confidential. We do not disclose personal information to third parties. Exception: If eligible authorities ask for it. This company will use the information exclusively for the fulfilment of your order. We ask you to fill in the registration data sheet carefully, because the operator (Globaldogshop International Sro.) will not take any responsibility for any kind of incomplete orders caused by incomplete or faulty data. At any time you can modify your data. In case you should forget your password, state your personal ID (email address) to claim a new password, which will be sent to your email address immediately.

Product description and pictures

You can find a detailed information and pictures about all products that can be ordered from our shop. Product pictures are informative. The indicated prices are consumer gross prices, which imply the general purchase tax.

Currency

We accept payment in the following currencies: Euro, GBP, USD, AUD. Currencies are available on language selector button

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of globaldogshop.com or its content suppliers and protected international copyright laws. The compilation of all content on this site is the exclusive property of globaldogshop.com, with copyright authorship for this collection by Globaldogshop International Sro. , and protected by international copyright laws.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. globaldogshop.com and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Delivery :

European countries 3-6 days Free P&P
other countries 5-15 days.* Free P&P


QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu.

60 days return:

Right to cancel
You have the right to cancel the purchase of a good without having to give a reason at any time within 60 days, beginning on the day after you receive the goods. You must notify us of your cancellation in writing or in another durable medium to our contact address.You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
You will not have any right to cancel a purchase for the supply of any of the following goods:
-for the supply of goods made to your specifications or clearly personalised

Please notify customer service about your cancellation claim through email and you will receive a return label via e-mail. The refund will be transferred to your account depending on the payment method you chose for your purchase within 5 days upon the arrival of the products at our offices.

Replacement of goods - exchange service:

If you are not satisfied with your purchase, you may claim a replacement. There are various choices so for further information please contact us.